Privacy Policy
Effective November 6, 2026
This policy explains what data the Rezvo app for Android collects, why, who it is shared with and how long it is kept. The data controller is TURPAN DINING PTY LTD, ABN 69 691 890 838, South Australia, Australia (“we”). Questions about your data: support@rezvo-vpn.cc.
1. Account and device
On first launch we create an anonymous account for you. For this and to run the service we use device details: model, system version, language, Android ID and advertising ID.
If you sign in, we keep your email address. You can sign in with a code sent by email or with Google; in that case Google shares your email address and Google account ID with us.
2. VPN connection
We do not collect or keep the websites you visit, the content of your traffic or your DNS queries.
To run the service and find problems, the app sends connection details: start and end time, duration, the location and server you chose, connection errors, the amount of data transferred, the country determined from your IP address and the network type.
3. App usage
We record app events — launches, connections, errors, purchases — in our own data collection platform. The app also uses Google Firebase: Analytics (usage statistics), Crashlytics (crash reports with the state of the device and app at the time of the error) and Remote Config (remote app settings).
4. Country and location
To offer suitable servers and features, we determine your country. For this the app queries public IP-to-country services, which can see your IP address.
If you allow location access, the app converts your location to a country right on the device using Android’s built-in geocoding service. We don’t store or upload coordinates — only the country.
5. Install source
To understand where users come from, we use AppsFlyer. It receives the advertising ID, device details and where the app was installed from (including Google Play Install Referrer data).
6. Payments
Rezvo Pro is paid through the Payssion payment service on its page in your browser. We don’t see your card details — only the order and its payment status. Payssion’s privacy policy.
7. Notifications
With your permission, the app shows notifications about the connection. While the VPN is on, a system notification stays in the notification shade.
8. Who we share data with and where it is processed
Our servers are located in several countries. The partners below may also process data on servers outside your country:
- Google LLC — Firebase and Google sign-in: Google’s policy, Firebase privacy.
- AppsFlyer — install source: AppsFlyer’s policy.
- Payssion — payment processing: Payssion’s policy.
We do not sell your data.
9. How long we keep data
- Account data — as long as the account exists.
- Crash reports (Firebase Crashlytics) — 90 days.
- Usage statistics (Firebase Analytics) — 2 months.
- Install source data (AppsFlyer) — up to 24 months.
- Events not yet sent from the device — no longer than 4 days.
- Connection details on our servers — only as long as needed to provide the service.
- Payment records — as long as the law requires: an Australian company keeps financial records for at least 7 years (Corporations Act 2001).
10. Your rights and deletion
You can ask for access to, correction or deletion of your data by writing to support@rezvo-vpn.cc. We reply within 30 days. How to delete your account: see Delete account. You can revoke location and notification access in Android settings.
11. Children
The app is not intended for children under 13.
12. Changes
We may update this policy. The new version is published on this page with its effective date.